Understand
We start by listening — learning your business, your obstacles, and what a win actually looks like for you.
From the moment the process begins, CTR/NY focuses on understanding your business and figuring out the best way to handle your challenges with ease — so small businesses get the kind of attention usually reserved for the big ones.
You'll meet knowledgeable, kind people at every step. Our philosophy is simple: the more time we spend understanding your needs up front, the less time anyone spends fixing things later — and everyone is happier with the results.
Once you decide to move forward, we run a detailed question-and-answer phase that our technical department reviews to make sure every requirement is met before implementation. Our goal is to exceed your expectations once the system is in place.
We don't disappear after the sale. Here's how a CTR/NY engagement works.
We start by listening — learning your business, your obstacles, and what a win actually looks like for you.
A detailed question-and-answer phase, then a technical review to confirm every requirement is met before we implement.
We put the system in place to exceed your expectations — and stay available for questions long after go-live.
From the first clock-in to payroll and compliance, CTR/NY covers the full picture so you don't have to stitch it together yourself.
Accurate, dependable tracking that's the backbone of everything else.
Build, publish, and adjust schedules that keep your team covered.
Hours flow cleanly into payroll, cutting manual entry and errors.
Track hours and eligibility to stay on the right side of the rules.
Let staff check hours, request time off, and manage their info.
Know where remote and field teams clock in, with geo-fencing.
Iris and facial recognition for fast, hygienic, accurate clock-ins that eliminate buddy-punching.
Real people who know your setup — for sales questions and service alike, now and well into the future.
From cost to accuracy of data, we made the right decision. I am going on my 7th year using CTR/NY.George FlanaganProfessional Orthopaedic Associates
Whether you're exploring a solution or already up and running, the right people are easy to reach.
See how CTR/NY can simplify time, attendance, and scheduling for your business in a live demo.