Trusted since 1946 · New YorkLearning Center
AI Chatbot Platform

The assistant that actually knows your business.

A conversational AI connected to your workforce data and systems. Ask a question in plain language, get an accurate answer, draft a message, or take an action — like posting a schedule change — all under strict, audited permissions.

CTR/NY AssistantConnected to your workforce data
Who's trending toward overtime this week, and where?
Three departments are tracking above plan. Warehouse leads.
286 hrsProjected OT
$16.7kEst. OT cost
+11%vs. plan
Draft a heads-up to the Warehouse manager.
What it does

One assistant. Real work, done in plain language.

No new dashboards to learn and no query language to memorize. Your team simply asks — and the assistant answers, drafts, summarizes, or acts.

Answer questions in plain language

"How much overtime did Shipping run last week?" Ask the way you'd ask a colleague — and get an accurate, sourced answer in seconds.

Draft emails & messages

Turn a finding into a ready-to-send note. The assistant writes the email, memo, or reminder — you review, edit, and send.

Summarize timecards & exceptions

Get the daily exception list, missed punches, and approaching-overtime employees distilled into a clear summary — not a wall of rows.

Permissioned

Take actions — with approval

Beyond answers, the assistant can act: post a transaction, propose a schedule change, or flag an exception. Sensitive actions require confirmation and are fully audited.

Works across multiple systems

One place to ask. Through secure connectors, the assistant reaches your time & attendance, payroll, and other platforms — so answers span your whole stack.

Available 24/7

Early shift, late close, or weekend coverage — the assistant is always on, answering for whoever's working when they need it.

Connected, not guessing

Knows your workforce data.

The assistant doesn't make things up. It's wired directly into your Attendance on Demand data warehouse and other systems through secure custom MCP connectors — so every answer is grounded in your real, live data.

  • Reads live timecards, schedules, hours, and exceptions
  • Compares departments, periods, and overtime trends
  • Surfaces who's clocked in and who was tardy, on demand
  • Cites the source behind every number it reports
How the connectors work
CTR/NY AI Chatbot connected to live workforce data

A live CTR/NY AI assistant session.

Secure by design

Powerful access, on a tight leash.

An assistant connected to workforce data has to be trustworthy first. Access is gated, scoped, and logged — and your data is never used to train public models.

Login-gated, per user

Every session is authenticated. No anonymous access — each user signs in and is recognized before a single question is answered.

Scope-aware answers

Users only see what they're allowed to see. Results are filtered to each person's workgroup and role — the same boundaries you already enforce.

Every action audited

When the assistant takes an action, it's recorded — who asked, what changed, and when — so there's always a clear, reviewable trail.

Your data stays yours

Your information is never used to train public AI models. It stays within your environment, governed by least-privilege access and the policies you set.

Confirmation before it acts

The assistant answers freely, but any change to your systems pauses for explicit approval first. You stay in control of every write.

Built for your whole team

One assistant, your whole business.

Each team asks different questions. The assistant meets them where they are — scoped to what they're responsible for.

Managers

"Who's approaching overtime?" "Who's tardy today?" "Draft a coverage note for tonight's shift." Frontline answers, without leaving the conversation.

HR

"Summarize this week's attendance exceptions by department." "Pull contact info for the early-shift team." Faster answers to the questions HR fields all day.

Payroll

"What changed in the current period?" "Show pay designations for the warehouse." Reconcile and review before close — in plain language.

Operations

"Compare labor cost across departments this period." Spot trends and outliers early, then turn them into a message in one step.

Leadership

"How did overtime trend this quarter?" A governed, high-level read on your workforce — without waiting on a report request.

Give your team an assistant that knows the business.

See the AI Chatbot Platform connected to live workforce data in a demo tailored to your business.